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What currency is the price in?

All prices are in US dollar.

How do I use points or coupons when placing an order?

 

Simply choose your favorite items and use the coupon at checkout.
On the check out page, there is a box to enter the coupon code or points numbers. Once you enter, code or number, just click the apply coupon button or 
 and your total will be recalculated.

 

Does SunEyesMall charge any fees for credit card payments?

SunEyesMall does not charge fees of any kind, but some credit card companies will charge a currency conversion fee.  Please consult your credit card provider for
more information.

How to find Expiration Date and Card Verification Code?

For your safety and security, you will be required to input your card’s verification code and Expiration Date while checkout with your credit card.
If you are using Visa or MasterCardDinersDiscover, your verification code is the last 3- digits of the number that appears on the back of your card in the 
signature bar.
If you are using American Express, your verification code is a 4-digit number printed on the front of your card. It appears after and to the right of your card 
number.
The Expiration Date lists in the front of the card.

When payment page displays an error, what should I do?

If the payment page displays an error, please kindly try to reorder. And if the same thing happens, then please Contact Salers sales@suneyesgroup.com for help. 

Why was my credit card/PayPal payment declined?

If you receive a notification that your payment was declined when you place an order, please contact PayPal or your card-issuing bank to resolve the issue.
You can also Contact Salers sales@suneyesgroup.com for help.

What payment methods are accepted?

We can accept PayPal, T/T, Western Union, and CreditCard, please kindly pay attention to the details of different payment methods:

Paypal ------ (< 1000USD)

Tomtop Paypal account: melodysuneyes@gmail.com
Note: If the single amount over 1000USD, we have the right to inspect and hold this amount for 3-5 days paypal investigation. We will process the order after the safty investigation.

T/T------ (>200USD)

Beneficiary  Bank: HSBC HongKong
Account: 817-288525-838
Beneficiary: SUNEYES GROUP CO LIMITED
SWIFT CODE: HSBCHKHHHKH
Bank Address: HSBC Main Building No. 1 Queen’s Road Central Hong Kong
Note:
1.  Banks often charge fees for international transfers. You are responsible for your bank's fees. It is important that you ask  your bank exactly how much they
will charge you for the transfer, and add this amount to the remitted total. If you do not  add it, the fee will be deducted from the transferred money, and you
won't have paid enough for your order. The order will be  not be processed because of this.

2. If you have already made a bank payment to our HSBC account as described above, please  allow some time for this payment to go through:
1) 2-4 working days for the banks to complete the transaction, depending on the banks;
2) 1 working day for SunEyes to process your payment and match it to an order;
3) You will receive an email from SunEyes to confirm that we have process your order.

Western Union------ (>200USD)

Beneficiary:ShaoYing Liu
First Name: ShaoYing
Last Name: Liu
Country: China
Address: 1404,No.7 Building,Dongfangmingzhucheng,Longgang District 518172,Shenzhen,Guangdong,China
Note: Please Email your order number, the Western Union MTCN. Total amount,Sender's first and last name.Sender's address and Country. Sender's contact email to sales@suneyesgroup.com  After you send the payment via Western Union. Only when we get this info, we will process your order.